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Business Technology / Business Management Option

The Business Technology Business Management Option program is designed to prepare the student for a career in business management. A variety of courses are offered that prepare students to work in different levels of business including management, supervision, and small business management.

Description: what do they do?

Directly supervise and coordinate activities of sales workers other than retail sales workers. May perform duties such as budgeting, accounting, and personnel work, in addition to supervisory duties.

Also known as:

Sales Manager, Sales Supervisor, Vice President of Sales, Branch Manager, District Sales Manager, Outside Sales Manager, Area Sales Manager, Director, Manager, Inside Sales Manager

Arkansas

4,130
2016 Employment

4,580
2026 Employment

11%
Percent change

430
Annual projected job openings

United States

405,200
2016 Employment

425,200
2026 Employment

5%
Percent change

39,000
Annual projected job openings

Activities: what you might do in a day

  • Develop marketing plans or strategies.
  • Explain technical product or service information to customers.
  • Answer customer questions about goods or services.
  • Supervise sales or support personnel.
  • Monitor sales activities
     

Knowledge

People in this career often know a lot about:

  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
  • Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
     

Skills

People in this career often have these skills:

  • Monitoring - Keeping track of how well people and/or groups are doing in order to make improvements.
  • Management of Personnel Resources - Selecting and managing the best workers for a job.
  • Judgment and Decision Making - Thinking about the pros and cons of different options and picking the best one.
  • Speaking - Talking to others.
  • Active Listening - Listening to others, not interrupting, and asking good questions.